Privacy policy

Privacy Policy
Why I need your information and how I use it
1- To fulfill an order or service, settle a dispute or provide customer support
2- when you have provided your consent- which you may revoke at anytime- such as signing up for my
mailing list
3- To comply with a legal obligation or court order or in connection with a legal claim
4- I use your information to provide the services you requested and in my legitimate interest to improve
my services
Etsy
I share information with Etsy as necessary to provide my services and comply with my obligations with
the etsy seller policy and etsy terms of use
service providers
I provide information with service providers such as delivery companies when necessar and only to the
extent necessary to perform these services
Business Transfer
Information may be passed on if my business is being sold but only to the extent permitted by law
Compliance
compliance with laws to respond to legal process or government requests
Data Retention
I retain your personal information for as long as necessary to provide my services. I may be required to
retain this information to comply with my legal and regulatory obligations. I generally keep
information for Four years
I may store and process your information through a third party host. I rely on privacy shield as the
transfer as google cloud is privacy shield certified
Your Rights
you have the right to access any information I hold on you
you have the right to change,restrict or delete any information I hold on you except for legal restrictions
Complain
If you are concerned about my use of your data you can contact your local data protection authority
for purposes of EU data protection law I Louise Collins am controller of your data. You may contact
me
email. louise@creationspottery.co.uk
mail 37 Baxter Gate,Loughborough,LE11 1TQ